Privacy Policy
Effective Date: July 22, 2026
Hey BigHead (“Hey BigHead,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit heybighead.com, create an account, purchase a membership, subscribe to our emails, enter a giveaway, contact us, or otherwise interact with our website and services.
By using our website, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following categories of information.
Information You Provide
You may provide information directly to us when you:
- Subscribe to an email newsletter
- Create or manage a membership account
- Purchase a membership, product, ticket, or other offering
- Enter a contest or giveaway
- Submit a question, comment, or contact form
- Communicate with us by email
- Participate in a survey, promotion, event, or community feature
This information may include:
- Your name
- Email address
- Telephone number
- Billing address
- Account login information
- Membership status
- Purchase and transaction details
- Messages, questions, comments, and other submitted content
- Marketing and communication preferences
Payment Information
Payments may be processed by third-party payment providers.
We generally do not directly store complete credit card numbers or payment card security codes. Payment providers may collect and process your payment information under their own privacy policies and terms.
We may receive limited transaction information, such as:
- Your name
- Billing contact information
- Payment status
- Transaction amount
- Transaction date
- Membership or subscription details
- The last four digits of your payment method
Information Collected Automatically
When you visit the website, we and our service providers may automatically collect information about your device and activity.
This may include:
- IP address
- Browser type
- Device type
- Operating system
- Approximate geographic location
- Referring website
- Pages viewed
- Links clicked
- Date and time of visits
- Time spent on the website
- Advertising and analytics identifiers
- Cookie and similar technology data
2. How We Use Information
We may use information to:
- Operate and maintain the website
- Create and manage user accounts
- Process memberships, subscriptions, and purchases
- Provide member benefits and restricted content
- Send newsletters, announcements, episode updates, offers, and promotions
- Respond to questions and customer service requests
- Administer contests, giveaways, events, and promotions
- Personalize website content and communications
- Measure website traffic and audience activity
- Improve our content, services, marketing, and website performance
- Detect fraud, abuse, security threats, and technical problems
- Maintain business and transaction records
- Enforce our terms, policies, and agreements
- Comply with legal and regulatory obligations
- Protect our rights, users, business, and the public
3. Email and Marketing Communications
When you subscribe to our newsletter, create an account, make a purchase, or otherwise provide your email address, we may send you:
- Hey BigHead episode updates
- Vegas-related news and content
- Membership information
- Event announcements
- Giveaways and promotions
- Partner offers
- Business and service updates
- Transactional or account-related messages
You may unsubscribe from promotional emails by using the unsubscribe link included in the message.
You may continue to receive non-promotional communications related to your account, purchases, membership, security, or customer service requests.
4. Cookies and Similar Technologies
We may use cookies, pixels, local storage, tags, analytics tools, and similar technologies.
These technologies may help us:
- Keep the website functioning
- Remember your preferences
- Maintain account sessions
- Understand how visitors use the website
- Measure content and campaign performance
- Prevent fraud and improve security
- Deliver or measure advertising
- Personalize content and marketing
You can control certain cookies through your browser settings. Blocking cookies may prevent some website features from functioning properly.
Where required, we may provide a cookie preference tool that allows you to manage certain nonessential cookies.
5. Analytics and Advertising
We may use third-party analytics and advertising services to understand website traffic, measure audience behavior, promote our content, and evaluate marketing campaigns.
These providers may collect information through cookies, pixels, and similar technologies. The information may include your IP address, device identifiers, browsing activity, referral source, and interactions with advertisements.
Depending on the services used on the website, these providers may include platforms such as:
- Google Analytics
- Google Ads
- Meta
- YouTube
- TikTok
- Email marketing providers
- Website hosting and performance providers
These companies process information under their own privacy policies.
6. How We Share Information
We may share information with the following categories of recipients.
Service Providers
We may share information with companies that help us operate the website and business, including:
- Website hosting providers
- Payment processors
- Membership and e-commerce platforms
- Email marketing providers
- Analytics providers
- Advertising platforms
- Customer support providers
- Security and fraud-prevention providers
- Cloud storage providers
- Professional advisers
These providers may access information only as needed to perform services for us or as otherwise permitted by their agreements and applicable law.
Business Partners and Promotions
We may share limited information with sponsors, promotional partners, event partners, or giveaway providers when needed to administer an offer, event, contest, or prize.
We will not provide your information to a promotional partner for its own marketing unless you authorize it or we clearly disclose that practice when you participate.
Legal and Safety Purposes
We may disclose information when we reasonably believe disclosure is necessary to:
- Comply with a law, regulation, legal process, or government request
- Enforce our agreements and policies
- Investigate fraud, abuse, or security incidents
- Protect the rights, property, or safety of Hey BigHead, our users, or others
- Establish, exercise, or defend legal claims
Business Transfers
Information may be transferred as part of a merger, acquisition, financing, sale of assets, reorganization, bankruptcy, or similar business transaction.
7. Sale and Targeted Advertising
We do not sell personal information in exchange for money.
Some privacy laws may define certain advertising, analytics, or data-sharing activities as a “sale,” “sharing,” or use for targeted advertising, even when no money is exchanged.
Where applicable, you may request that we limit or stop these activities by contacting us using the information provided below or by using any privacy preference tool made available on the website.
8. Membership Accounts
Members are responsible for maintaining the confidentiality of their login information.
You should notify us promptly if you believe someone has accessed your account without authorization.
We may retain account and transaction information after cancellation when reasonably necessary for accounting, fraud prevention, dispute resolution, legal compliance, and enforcement of our agreements.
9. Data Retention
We retain personal information for as long as reasonably necessary to:
- Provide our services
- Maintain your account or membership
- Complete transactions
- Send requested communications
- Maintain business and tax records
- Resolve disputes
- Prevent fraud and abuse
- Enforce agreements
- Meet legal obligations
Retention periods may vary based on the type of information and the reason it was collected.
10. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information.
No website, database, payment system, or electronic transmission can be guaranteed to be completely secure. You are responsible for using strong passwords and protecting your account credentials.
11. Your Privacy Choices
Depending on where you live and the laws that apply, you may have the right to request that we:
- Confirm whether we process your personal information
- Provide access to certain personal information
- Correct inaccurate information
- Delete certain information
- Provide a portable copy of certain information
- Opt you out of certain advertising or data-sharing activities
- Stop sending promotional emails
We may need to verify your identity before completing a request.
Certain information may be excluded from a request when we need it to complete transactions, maintain records, detect fraud, protect legal rights, comply with the law, or fulfill another permitted purpose.
To submit a privacy request, contact us at:
Email: [email protected]
Mailing Address:
Hey BigHead / Neon Blvd
4290 Cameron Street, Suite 6
Las Vegas, Nevada 89103
Please include “Privacy Request” in the subject line.
We will not discriminate against you for exercising a privacy right available under applicable law.
12. Nevada Privacy Requests
Nevada residents may contact us to request information about our privacy practices or to exercise rights available under Nevada law.
Requests should be sent to:
Please use the subject line “Nevada Privacy Request.”
13. California Privacy Rights
California residents may have additional rights regarding access, correction, deletion, and certain disclosures or uses of personal information.
California residents may submit a request through the contact information listed in the “Your Privacy Choices” section.
We will evaluate and respond to requests based on the laws that apply to our business and the requesting individual.
14. International Visitors
Hey BigHead is based in the United States.
When you access the website from outside the United States, your information may be processed and stored in the United States or other countries where our service providers operate.
Privacy and data-protection laws in those locations may differ from the laws in your country.
15. Children’s Privacy
The website and our services are intended for a general audience and are not directed to children under 13.
We do not knowingly collect personal information directly from children under 13. If you believe a child has submitted personal information to us, contact us so we can review and delete the information when appropriate.
16. Third-Party Websites and Embedded Content
The website may contain links to or embedded content from third parties, including:
- YouTube
- Podcast platforms
- Social media platforms
- Advertisers
- Sponsors
- Ticketing providers
- Merchants
- Event providers
- Other websites
Third parties may collect information when you interact with their links, videos, players, widgets, or services.
We do not control the privacy, security, or data practices of third parties. You should review their privacy policies before providing personal information.
17. User-Submitted Content
Information you submit for public display may become publicly available.
This may include comments, questions, testimonials, contest entries, community posts, photos, videos, usernames, or other content submitted for publication.
Do not submit information publicly that you want to keep private.
18. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
When we make changes, we will update the effective date at the top of the policy. We may provide additional notice when required or when changes materially affect how we handle personal information.
Your continued use of the website after an updated policy becomes effective means the updated policy will apply to your future use of the website.
19. Contact Us
Questions about this Privacy Policy or our data practices may be sent to:
Hey BigHead / Neon Blvd
Email: [email protected]
Mailing Address:
4290 Cameron Street, Suite 6
Las Vegas, Nevada 89103
Website: heybighead.com
